Privacy Policy
App Name: Meelo
Effective Date: December 20, 2025
Welcome to Meelo. This Privacy Policy explains how Meelo Team ("we," "us") collects, uses, and protects your information.
1. Information We Collect
We collect specific types of data to provide our fashion community service:
- User Provided: Name, Username, Email address, and Customer Support content.
- Automatically Collected: Device information (model, OS), usage statistics, crash logs.
- Location: Precise or approximate location (only with your explicit permission).
- Cookies: Used strictly for login sessions and preferences (may include Web Beacons).
2. How We Use Information
Your data is used to maintain the Service, provide personalization, improve security, and offer customer support. We process data to comply with legal obligations.
Commitment: We DO NOT sell your personal information to third parties.
3. Photos and Face Data
- No Facial Recognition: We do not use facial recognition technology or collect biometric data.
- Processing: Photos are generated or processed one-time for the feature and deleted immediately if not saved.
- No Training: We strictly DO NOT use your photos to train AI models or for marketing purposes.
4. Data Sharing
We share data only when necessary regarding:
- Consent given by you.
- Service Providers (under strict privacy agreements).
- Legal requirements or protection of rights.
- Cross-border transfers using Standard Contractual Clauses (SCCs).
5. Data Retention & Deletion
- Account Life: Data retained while account is active.
- Deletion: Upon account deletion, data is removed or anonymized within 30 days.
- Usage Data: Retained for up to 12 months.
- Support Data: Retained for 6 months.
6. Security
We use encryption (in transit and at rest), access controls, regular audits, and backups to protect your data.
7. Your Rights
You have the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, contact us via email. We will respond within 5 business days.
8. Contact Us
If you have any questions regarding this policy, please contact us:
Meelo Team
Email: ngovanchuan7330@outlook.com